Shipping policy

Domestic US Shipping is an estimated 3-5 business days.

International shipping is an estimated 6-10 business days.

Processing time is 1-7 days depending on the product. If product is made to order processing times will be mentioned in listing, but is generally 1-2 weeks.

*If you need to change your address after ordering + before the package has been shipped, please email me at wildstitchers@gmail.com

 

Undelivered Package Policy

Lost Packages:

If your package is lost in transit or shows as delivered but you have not received it, you must file a claim with USPS and follow their guidelines for resolution. Occasionally, USPS packages are scanned as delivered prematurely and are delivered a few days later. Wild Stitchers is not responsible for lost items once they are shipped.


Incorrect Address:

If you provide an incorrect shipping address and your package is returned to us please send us an email (wildstitchers@gmail.com). I will email you if your email is on file. You will have two options:


1. Repay Shipping: Pay to have the package re-shipped to the correct address.


2. Return: I will refund you for your purchase minus the original shipping cost. You will be refunded the cost of the merchandise and any taxes paid on it.